Privacy Policy

This privacy policy is for this website and served by Metro Performance Glass (Metro Glass) and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and Metro Glass. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

Metro Glass and its website uses its best endeavours to ensure user privacy and protect the privacy of its users throughout their visiting experience. This website complies with New Zealand law for privacy.

This website use cookies to better the users’ experience, interactions and usage of the website. Cookies are small files that are stored in a browser related file on your computer’s hard drive when you use our website.  Only anonymous statistical data is stored, saved and collected for marketing purposes.

Metro Glass uses cookies to help deliver a better and more relevant website. Cookies enable Metro Glass to view which pages consumers find useful and which pages they don’t. This website and Metro Glass analyse the data provided by cookies to make assumptions about web page traffic in order to tailor the website to what consumers need.

This is done by Google Analytics, which uses cookies to track visitor usage. Google will save a cookie to your computers’ hard drive in order to track and monitor your engagement and usage of the website. A cookie in no way gives us access to your computer and will not store, save or collect personal information. 

Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Other cookies may be stored to your computers’ hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer.

Cookies can also be deleted by users should they see fit, on most Internet browsers.

This website may from time to time operate an email newsletter and or promotional offer. In compliance with New Zealand spam law all email communications come with an opt out option to enable you to unsubscribe at any stage.

Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user. By doing so this includes using your details to subscribe you to any email newsletter program or promotional offers the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter or promotional offer relates to.

This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties, unless there is a legitimate reason for doing so e.g. for obtaining a quote and or organising  installation, in this case your details may be passed on to any third parties.  These third parties will be instructed to use your details only for this purpose, i.e. installation and will not be added to a subsequent database.

This website and Metro Glass will use the information submitted from you, to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. 

Subscriptions are taken in compliance with New Zealand and spam law. All personal details relating to subscriptions is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Privacy Act 1993. Under the Privacy Act 1993 you may request a copy of personal information held about you by this website's email newsletter and or promotional offers. A small fee may be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or Metro Glass may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within an email content, times, dates and frequency of activity.

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.)

Metro Glass cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and Metro Glass cannot be held liable for any damages or implications caused by visiting any external links mentioned.

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers’ website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers’ hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and Metro Glass cannot be held liable for any damages or implications caused by visiting any external links mentioned.  Users should also review the privacy policy on that website should they have any concerns before proceeding further.

Metro Glass does communicate and engage through external social media platforms. Metro Glass has a social media impressum for Facebook that can be viewed here.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. Metro Glass do not collect personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

This website and Metro Glass through their social media platform accounts may share web links. By default some social media platforms shorten lengthy URLs [web addresses] (this is an example: "http://bit.ly/...").

Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and Metro Glass. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.