Terms and conditions

Terms and conditions

View all promotional terms and conditions

Winter promotion

TERMS AND CONDITIONS:

  • Promotion period & eligibility

    • This promotion runs from 1 April 2026 to 31 August 2026.

    • To qualify, customers must accept their retrofit double glazing quote within the promotional period.

    • A minimum spend of $5,000 applies.

    • This offer is available to residential (consumer) customers only and excludes trade and commercial customers.

    Promotion offer:

    The promotion is defined as: Get up to $2,500 cashback OR a free glass upgrade, plus 12 months interest free directly with Metro Glass.

    Customers may choose one option either the cash back or free glass upgrade (they cannot be combined):

    Cashback option - Tiered spend structure

    • Cashback is calculated based on the total value of the accepted retrofit quote.

    • Cashback is applied as a discount to the quote, not paid separately.

    Tiered cashback levels:

    • Spend $5,000 – Save $750

    • Spend $10,000 – Save $1,500

    • Spend $15,000 – Save $2,250

    • Spend $20,000 – Save $3,000

    • For over $20,000 discounts will be assessed on a case by case basis.

    Free Glass upgrade option

    As an alternative to cashback, customers may choose a free glass upgrade:

    • Pay for Plus Low E Double Glazing and receive Max Low E, or

    • Pay for Max Low E Double Glazing and receive Xcel Low E

    Only one upgrade option may be selected per job.

    12 Months interest free direct with Metro Glass

    • This offer is available only for residential customers purchasing retrofit double glazing from Retrofit Double Glazing by Metro Glass.

    • The interest free offer applies to quotes accepted during the promotional period (1 April – 31 August 2026).

    Payment terms

    • Payments are made directly to Metro Glass over 12 months.

    • No finance companies are involved, and no credit checks are required.

    • Payments are split into four equal instalments of 25%, paid quarterly.

    • A 25% deposit is required at the time the quote is accepted.

    Payment methods

    Payments can be made by:

    • Internet bank transfer

    • Credit card over the phone

    • Credit card or EFTPOS payment at a Metro Glass branch

    Late or missed payments

    • If a scheduled payment is missed, the remaining balance may become payable immediately.

    • Metro Glass reserves the right to withdraw the interest free terms if payments are repeatedly missed.

    Exclusions and limitations

    • This promotion cannot be used in conjunction with any other offers or promotions, including:

      • Additional discounts

      • Other financing offers (including Q Card interest‑free offers)

    • The promotion excludes the following products:

      • Xtreme Low‑E Double Glazing

      • SunX Grey Low‑E Double Glazing

      • SunX Reflect Low‑E Double Glazing

    Promo Code

    • Customers must quote the promotional code WINTER2026 to receive this offer.

    Existing quotes and accepted jobs

    • If a retrofit quote has already been accepted without this promotion applied, the promotion cannot be applied retrospectively or reversed.

    • If a quote has been issued but not yet accepted, or is currently in progress, customers should contact their local Retrofit Consultant and quote WINTER2026. The promotion can be applied provided the quote is accepted within the promotional period.

GET MY FREE QUOTE

Retrofit's deferred payment method

TERMS AND CONDITIONS:

1st Instalment: 25% deposit upon sign up

  • The first instalment is a 25% deposit submitted together with the signed acceptance by post, email or visiting your local branch.

  • Once the 25% deposit has been cleared, we will call you to schedule a time to conduct a final measure at the property provided for the windows and doors specified and order the materials. Accepted orders are scheduled consecutively upon the receipt of deposit payments.

2nd Instalment: 25% installation payment

  • The next 25% is a payment for the practical completion of the job. This payment should be received within seven (7) days of the invoice date. The Tax Invoice will be issued as soon as possible following the day of the practical completion of the double glazing installation.

3rd Instalment: 50% balance

  • The remaining 50% balance is due 60 days from the invoice date issued after practical completion.                

Practical Completion - It means that at least 80% of the installation is at a stage where the insulated glazed units (IGU) or double glazes units (DGU) installed are functional and can be used effectively by the customer for their intended purpose, despite certain non-critical or aesthetic features that are yet to be completed or minor omissions or imperfections that are yet to be rectified.

6 Months interest free*

TERMS AND CONDITIONS:

*Minimum spend of $5,000 applies. Standard Interest Rate of 28.50% p.a. applies to outstanding balance at the end of LTF Interest Free Period.

*6 months interest free is available on Long Term Finance (LTF) for [in-store/online] purchases only until . [Min spend $5,000.] Lending criteria, $50 annual Account Fee, fees, Ts&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Min payments of 3% of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.50% p.a. applies to outstanding balance at the end of LTF Interest Free Period. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these Ts&Cs at any time without notice.

This 6 months interest free finance offer cannot be used with any other promotional offer by Retrofit double glazing. Finance is available through humm group their full terms and conditions apply please see their website for further details or queries https://www.qcard.co.nz/

Use promo code: INTERESTFREE when requesting your free quote.

Q card website

12 Months interest free*

TERMS AND CONDITIONS:

Eligibility: This promotion is available exclusively to customers who have received a retrofit double glazing quote from our RetroFit by Metro Glass branch.

Offer details: Customers who accept their quote within March 2026 (1st March – 31st March 2026) Will get a Free upgrade - You choose which one! You can choose one option of either; Pay for Plus Low E Double Glazing and get Max Low E or Pay for Max Low E Double Glazing and get Xcel Low E. You will also get 5% off your total retail quote plus you get the option of 12 months interest free directly with us. A minimum spend of $5,000 applies.

Exclusions: The free upgrade excludes the following products (Xtreme Low E Double Glazing, SunX Grey Low E Double Glazing and SunX Reflect Low E Double Glazing). This offer cannot be combined with any other promotion and is not redeemable for cash. Accepted quotes: Quotes accepted before this promotion are not eligible for retrospective application.

General conditions: RetroFit by Metro Glass reserves the right to amend or withdraw this promotion at any time. All qualifying acceptances within the promotional period will be honoured.

GET A FREE QUOTE

Super Gold Card Promotion

TERMS AND CONDITIONS:

10% off your retail quote. Present your Super Gold Card when requesting a quote.

Please present your Super Gold card to our team when requesting a quote. Our sales consultant will apply your discount to the retail value of your quote. Once the quote is accepted no further discounts will apply. If no Super Gold card is presented upon signed acceptance of the quote, we are unable to reimburse you after the fact. A minimum spend of $5,000 applies. This promotion cannot be used in conjunction with any other promotional offers, discounts or finance payments.

Use promo code: SUPERGOLD when requesting your free quote.

Winter special - Get up to $2,500 CASH BACK or a FREE glass upgrade. Plus 12 Months interest free directly with us! No finance companies. No credit checks. Find out more HERE or 👉 Click here to get your free quote and claim your offer. Use code: WINTER2026. Terms apply.